All sales are final! We do not issue refunds on any items. Any items damaged during shipping will be replaced once all damaged items are returned and received. We cannot replace any damaged items that are not returned and received, within ten (10) business days. Please review all orders carefully before submitting, as each item(s) are made to order.
You will be responsible for shipping costs associated with returning your item. If you are returning an item, you should consider using a trackable shipping service to monitor the correct destination of your package. We don’t guarantee that we will receive your returned item(s).
If there are any issues with your item(s), please contact us at 248.838.9230 or email us at CustomerService@IttieBittieBaby.com within 24 hours of getting your item(s).